BITNA
Delete your BITNA account and data
DYQ (Daeyeon Won)
In the app
- Open BITNA and tap your name chip (e.g. "Me") at the top.
- Tap Delete account and confirm.
- Your account and AI credit records are deleted from our server immediately.
Without the app
Email support@designyourquality.com with "BITNA account deletion" and the sign-in method you used (Google/Kakao). If you used the app without signing in, include your device ID (tap the "AI ○" credit chip — it is at the bottom). We will delete your data within 7 days and confirm by email.
What is deleted
- Account unique ID, sign-in method, sign-up time, session tokens
- AI credit records (including remaining credits)
Deleted automatically
- Abuse-prevention records: within 3 days · Usage statistics: within 120 days (keyed by an anonymous device ID)
- AI credit records used without sign-in: deleted after 1 year of no use (5 years if purchased credits remain). Uninstalling does not remove them from our server sooner — email us to delete them right away
- Photos, analysis and lookbook on your phone: removed when you uninstall (never stored on our server)
See the Privacy Policy for details.